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About Us NCJ Media, incorporating The Journal, Evening Chronicle and Sunday Sun, are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
NCJ Media
Groat Market,
Newcastle Upon Tyne,
NE1 1ED
United Kingdom
Phone: 0191 2016001
Fax: 0191 2304144
Email: info@ncjshop.co.uk
Company Registration Number: 440356767
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card and debit card payment, through World Pay. Please note postage and packaging is to the UK only, and will be added to your order at checkout.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Shipping is charged at checkout, with the standard fee of £2.50 per order. Some items are subject to an additional delivery charge due to their weight, and this will be added automatically to your shopping cart.
Shipping is only available to the UK. For international shipping please email us at info@ncjshop.co.uk and we will provide you with a customised quote.
Delivery Schedule We deliver your order right away, with items dispatched the same day if received before 9am. Please allow extra time for Christmas deliveries.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included.
Credit Card Security We do not hold your credit card details at any point. Your payment is authorised through World Pay, who forward on the payment.
Guarantee We guarantee your satisfaction. Please let us know if there is a problem with your goods.
Reaching Us If you need to reach us, please email us at info@ncjshop.co.uk, or write to us at Reader Offer Department, NCJ Media, Groat Market, Newcastle Upon Tyne, NE1 1ED.
Privacy Policy NCJ Media do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm


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